FREQUENTLY ASKED QUESTIONS
If you are a Wyndham guest, we will direct you to the Wyndham concierge for further assistance.
Yes, once you have completed the check-in process, our Bellman can meet you at your car to assist with your luggage.
If a reservation is canceled before the final payment due date (which is two weeks before the arrival date), the advanced rental payment (which constitutes 50% of the rent) will be lost. If a reservation is canceled after the final payment due date, the full advance rental payments and any other payments or deposits will be forfeited. Any changes to the reservation must be requested before the final payment due date, as changes made after this date will not be allowed.
We highly recommend that you purchase the optional Red Sky Sun Trip Preserver travel insurance to safeguard your vacation investment in case of unforeseen events such as sickness, injury, accidents, or involuntary termination of employment. This policy also covers cancellations due to mandatory evacuations for named hurricanes, road closures, and other covered events.
To make your check-in process smooth and efficient, please have the following ready:
- A valid photo ID and credit card for the person whose name the reservation is under.
- Your car information and license plate number for parking registration (a photo of your license plate can be handy).
- The names of all guests staying with you, as this information is required on the registration card.
Emerald Grande offers a beach boat to take guests to and from our private beach, located across Destin Harbor. Beach chairs and umbrellas are located on the pristine white sand and ready for you to enjoy. Don’t forget to stock up on beverages and snacks at our convenient Marina Store in HarborWalk Village.
We offer expert real estate and property management services to make owning at Emerald Grande easy. Call Legendary Realty at 850-424-0662 or visit LegendaryRealty.com.
You can call our Reservations Team at 800.676.0091 or click Book Now at EmeraldGrande.com
Check-in time at the Emerald Grande starts at 4 pm. Check-out time is at 10 am.